why office connection?

why office connection?

why office connection?

  1. We are not just “resellers”. Office Connection, located in Peterborough, Ontario employs it’s own service technicians, who are fully trained to provide complete on-site service of our products.  We also have administration and sales staff, at our office, available to answer questions, dispatch service calls and provide product information. 

  2. We are flexible. Initial training and after-sale support are tailored to meet each individual customers needs. Our payment options can also be customized to meet each customers unique budget requirements. 

  3. We have over 35 years of experience and knowledge in the industry, We only provide quality products from industry leading manufacturers. This will help ensure we are around for the next 35 years. 

  4. We stock all supplies and parts at our office in Peterborough. Next day delivery on all orders placed before 3 pm.  Orders can also be picked up. 

  5. This is our community too. We take great pride in supporting the local economy and finding ways to give back.  We work with several non-profit organizations and are always willing to support community fundraising efforts.

#plaidtastic
Office Connection staff photo in support of #Plaidtastic campaign for the United Way of Peterborough

office equipment that works for your business and your budget.

COVID-19 Update

COVID-19 Update

COVID-19 Update

Important Information for our Customers


Office Connection Peterborough Ltd. provides our customers with services deemed essential (items 9 & 15) by the Province of Ontario.

Ontario’s Essential Workplaces

During this time our office will remain open and we will continue to serve our customers to the best of our abilities.

We are asking both our employees and customers to practice social distancing to help prevent the spread.  If you are experiencing fever, cough or shortness of breath please do not enter our building.

We will continue to monitor the situation and adapt our approach with health and safety as our primary goal.

Konica Minolta #1 in Brand Loyalty

Konica Minolta #1 in Brand Loyalty

Konica Minolta Again Ranked #1 in Brand Loyalty in Brand Keys’ 2019 Customer Loyalty Engagement Index

 

Industry Analysts, Inc.

 

Ramsey, NJ, Jan. 22, 2019 (GLOBE NEWSWIRE) — Konica Minolta Business Solutions U.S.A., Inc., (Konica Minolta), announced today that it has again received first place in Brand Loyalty in the 2019 Brand Keys Customer Loyalty Engagement Index. This marks the twelfth consecutive year that Konica Minolta has received this prestigious recognition.

Konica Minolta #1 in Brand Loyalty

Brand Keys, a New York–based client loyalty and engagement consultancy, publishes this annual syndicated study, which examines clients’ relationships with 822 brands in 90 categories. According to the 2019 Brand Keys Customer Loyalty Engagement Index, Konica Minolta has been recognized for Brand Loyalty in the “MFP Office Copier,” (multifunction printer), category.

Brand Keys’ 24th annual Customer Loyalty Engagement Index and research consultancy identifies brands that are best able to engage clients by meeting or exceeding their expectations, thereby creating client loyalty. The Index recognizes the brands that receive the highest loyalty and engagement assessments, and surpass competitors for responding to the category values customers desire most.

“We are proud and honored to receive this recognition for the twelfth consecutive year because it exemplifies how valuable our products and services continue to be to our customers,” said Kay Du Fernandez, Senior Vice President, Marketing, Konica Minolta. “We look forward to continuing to develop and provide the highest quality solutions and services to our clients in the future.

“It’s hard to measure what moves faster today. Customer expectations or their desires for innovation?” said Robert Passikoff, Brand Keys Founder and President. “Based on Konica Minolta’s track record, they’ve managed not only to keep up with both, but to anticipate tech sector trends. Twelve years being a loyalty leader is an extraordinary accomplishment in today’s marketplace and we congratulate them.”

A complete list of the Customer Loyalty Engagement Index’s 90 categories and the highest-rated brands can be found at: 2019 Brand Keys Customer Loyalty Index

Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future™ (www.reshapework.com) with its expansive smart office product portfolio from IT Services (All Covered), ECM, Managed Print Services and industrial and commercial print solutions. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 12 consecutive years, and is proud to be ranked on the Forbes 2017 America’s Best Employers list. The World Technology Awards recently named the company a finalist in the IT Software category. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for six consecutive years. It partners with its clients to give shape to ideas and work to bring value to our society. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.

Panasonic “Saves the Day” at Masterpiece Retirement

Panasonic “Saves the Day” at Masterpiece Retirement

Panasonic “Saves the Day” at Masterpiece Retirement

 

Panasonic “Saves the Day” at Masterpiece Retirement

 

Instant communication between residents and caregivers are of utmost importance in retirement and assisted living communities. When Masterpiece Retirement was left without a patient communication solution just three weeks before their scheduled opening date, they turned to Panasonic for assistance. With the combination of a Panasonic PBX, digital communication terminals, and wearable pendants, the Panasonic Nurse Call System was able to offer real-time communication and location details and proved to be the perfect unified communications solution for Masterpiece Retirement.

 

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We have a fresh new logo!

We have a fresh new logo!

We have a fresh new logo!

Office Connection was established in 1982 by Barry Rawlinson and Stephen Best. They proudly served Peterborough and the surrounding area for 34 years as a team. In March of 2016, Barry decided it was time for retirement and handed over the business to Stephen. With big changes come, well, more big changes. I, Melissa (Best) Vickerson (yes, there is a relationship there) was promoted to the manager of the sales department and tasked with a project I have been long waiting to do…modernize our company logo. Despite being a very solid and well-recognized symbol for our company, we are a business driven by constantly changing technology. In order to stay current, our logo needed to feel like it connected too. After much deliberation and several different styles, I am proud to show off the final result. A huge thank you to Lisa @ Richard’s Printing in Port Hope for designing our new logo and for being so patient with me while I made up my mind.

office connection new logo old logo